Return Policy
At KBKraze, every item is made to order just for you. Because our products are custom printed on demand, we are unable to accept returns or exchanges for reasons such as wrong size selected, change of mind, or similar buyer's remorse.
Damaged or Defective Items
We stand behind the quality of our products. If your item arrives damaged, defective, or incorrectly printed, we will make it right. Please contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
We will arrange a free replacement or issue a full refund — your choice.
Wrong Item Received
If you received the wrong item, contact us within 30 days and we'll send the correct one at no charge.
How to Contact Us
Email us at support@kbkraze.com or message us directly through TikTok Shop. We aim to respond within 1–2 business days.
Order Cancellations
Because production begins shortly after an order is placed, cancellations must be requested within 24 hours of purchase. After that window, we are unable to cancel orders.
All items at KBKraze are printed on demand. Thank you for supporting an independent brand built on motivation and hustle. 💪